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Terms of service
We are with you
Document contents · 13
- Scope and service provider
- Service and available features
- Installation, compatibility and connectivity
- License and intellectual property
- Acceptable use and user responsibilities
- Purchases, subscriptions and refunds
- Location-based features and safety
- User content and reporting
- Information and connected services
- Privacy and permissions
- Service availability and updates
- Ending use and legal rights
- Contact, complaints and changes
- Contact us
01Scope and service provider
These terms govern your use of “We are with you” and its services. The service provider is Nemer Digital Solutions & AI and the developer is Mahmoud ElNeMeR. Please read these terms and the privacy policy before using the app. If you do not agree, you may stop using it. Mandatory rights granted by applicable law remain unaffected.
02Service and available features
Official application We are with you published on Google Play by Nemer Digital Solutions.
Listed features:
Modern intuitive UI.
Some functions may vary with the app version, device, region and connected services. Refer to the information shown at the time of use to understand what is available.
03Installation, compatibility and connectivity
Obtain the app from a trusted source and use a version compatible with your device. Some features may require an internet connection, storage or specific permissions. Network and carrier charges are governed by your agreement with the provider. Keeping the app and operating system updated helps maintain features and address faults.
04License and intellectual property
You receive a personal, non-exclusive permission to use the app lawfully and in accordance with these terms. This does not transfer ownership of the software or its marks. Rights in third-party text, recordings, images, trademarks and other materials remain with their respective owners. Republishing or commercially exploiting protected material requires authorization or another lawful basis.
05Acceptable use and user responsibilities
Use the app lawfully and respect other people’s rights. Unauthorized access to accounts or data, disrupting the service, distributing malware, impersonation and abusing communication features are prohibited. Do not bypass security controls or automatically extract protected content in violation of rights or law. This section does not restrict any non-excludable legal right.
06Purchases, subscriptions and refunds
Review the price, currency, taxes, features, service period and renewal terms shown before confirming a purchase. For a recurring subscription, follow the billing provider’s instructions to manage or cancel it. Uninstalling the app or deleting an account does not automatically cancel a subscription. Refund requests follow the payment provider’s terms and applicable consumer rights, which these terms do not remove.
07Location-based features and safety
Location-based features require permission to access location data such as GPS. Accuracy may be affected by device signals, network conditions, surroundings or third-party data. Verify important information and do not rely solely on the app in an emergency or for decisions that could affect safety. Use your device safely and do not operate it while driving or during activities requiring your attention.
08User content and reporting
You are responsible for content you choose to submit and must have the right to share it. Avoid disclosing other people’s private data or posting abusive or unlawful material. Content remains the owner’s property; permission to process or display it is limited to providing the service you requested. Send content reports to support with enough information to identify the material. Violations may be reviewed and restricted according to their nature and applicable law.
09Information and connected services
Use displayed information within the app’s stated purpose and check its source or date before relying on it when appropriate. Third-party services and links have their own terms and policies. General content is not a substitute for qualified advice or emergency services when needed. If you encounter inaccurate information, contact us and identify where it appears.
10Privacy and permissions
This app’s privacy policy describes data access, use, sharing and contact routes for privacy requests. Agreeing to these terms does not replace any separate consent required by law or the operating system. You may manage app permissions in device settings; denying a permission may affect its associated feature.
11Service availability and updates
Some functions may be temporarily unavailable because of maintenance, network failures or third-party services. Features may change with updates, subject to obligations and rights relating to paid services. No version can be guaranteed error-free or compatible with every device. When reporting a problem, describe the app version, device and relevant steps without sending unnecessary sensitive data.
12Ending use and legal rights
You may stop using the app and remove it from your device. Account and data deletion, where applicable, follow the route in the privacy policy. Use that is established to be unlawful or harmful to others or service security may be restricted proportionately and in accordance with law. These terms do not exclude liability that cannot lawfully be excluded or reduce mandatory consumer rights or guarantees.
13Contact, complaints and changes
For app enquiries or complaints, contact support@elnemer-ai.com and include the app name or package and a description of your request. We may ask for information needed to understand the issue. Changes are published on this page with an updated date; additional notice or consent will be provided where required. Contacting us does not remove your right to approach a competent authority under applicable law.